There is currently one open position that we are looking to fill. If you have great organizational and interpersonal skills, lots of enthusiasm, and enjoy working in a small office environment, then we would love to have you join our team.  

Salary is commensurate with experience.

To apply, please e-mail your resume and cover letter to Only successful applicants will be contacted for an interview.

Complaints Coordinator (March 2018)

Reports to the Staff Lawyer

Under the supervision of the Staff Lawyer and also working with Inspectors, the Investigation Committee (IC) and its Chair, the Complaints Coordinator will provide organizational, document management and administrative support to both the Complaints and Discipline processes of the College.  

Duties and Responsibilities 
Process complaints from the initial stage to the closing stage
Provide document management and administrative support for the Staff Lawyer, Inspectors and IC
Compile documents for the IC meeting agenda
Organize IC meetings
Draft and implement IC minutes
Track all complaints and discipline case progression and conclusions
Manage electronic and hard copies of all complaints and discipline documentation
Answer phone calls and emails from Registrants, the public, and the IC
Provide general and communications support to management
Assist with filing and archiving of College documents
Assist with other office duties as required

Qualifications and Skills
Successful LAA or paralegal program completion
Previous experience in professional regulatory organizations or in litigation firms
Fluency in English – oral, written, comprehension
Ability to confidentially deal with sensitive information
Ability to professionally deal with difficult situations involving Registrants and public
Ability to professionally deal with a large number of confidential or legal documents
Strong computer skills relating to word processing and document management (Microsoft Office Suite & Adobe)
Polite, respectful, collegial, and attentive to detail
Ability to multi-task and prioritize daily, weekly and monthly work duties
Ability to work in a team, independently and under time constraints